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Legal
Last updated: May 2026
Summary
All sales are final. We do not offer refunds once a payment has been made. Please read the details below before purchasing.
Each service involves significant personal time and preparation — your birth chart is calculated, studied, and written specifically for you. This work begins as soon as payment is received. Because the service is personal, bespoke, and non-transferable, we are unable to offer refunds once the process has started.
Once payment is received, work on your reading begins. No refunds are available after payment. If you contact us within 24 hours of payment and work has not yet started, we will consider a refund at our sole discretion.
If you experience a serious issue with a reading — for example, it was not delivered at all — please contact us at support@satyajyoti.com and we will work with you to resolve it. We are committed to doing right by our clients even within this policy.
This policy is designed to comply with Ontario's Consumer Protection Act and applicable Canadian consumer protection legislation. If you have a concern about your rights as a consumer in your province, you may contact your provincial consumer protection office.
For any questions or concerns about a payment, contact us at support@satyajyoti.com. We respond within 48 hours.